Do you ever feel frustrated dealing with someone unwilling to listen or cooperate? If that’s the case, our Dealing with Difficult People course will teach you how to handle difficult interactions with ease!

Details of the Dealing with Difficult People Course

Difficult people can be a source of stress and frustration. However, with the right technique, you can turn these challenging situations into opportunities for growth. That is what our Dealing with Difficult People course is here for!

This course will teach you how to manage difficult conversations and turn negative interactions into productive ones. You will also learn to stay calm and communicate effectively. As a result, you can handle difficult people with grace and professionalism.

So, why wait? Enrol in our Dealing with Difficult People course and make your interactions less stressful!

Advantages of Enrolling in the Dealing with Difficult People Course

Enhanced Communication Skills:

You'll find a variety of communication methods that will help you express yourself clearly. So, this way you can deal with all types of feedback and avoid misunderstandings.

Increased Confidence:

This course will help you know what to say and how to react in tricky situations. As a result, it will help you feel confident when dealing with tough personalities. 

Stress Reduction:

By learning how to deal with difficult people can help you reduce the stress that they cause. As a result, you will feel more at ease in everyday situations.

Career Advancement:

Managers value employees with strong people skills. Hence, taking this course will help you stand out and grow in your career.

Learning Experience

After completing this Dealing With Difficult People Training, the learner will be able to:

• Identify difficult people and their difficult behaviour.
• Know how to communicate with difficult people.
• Know how to deal with bosses who drive you barmy.
• Recognise seven classically difficult types.
• Know how to deal with impossible people.
• Identify the temper tantrum type.

Ideal Candidates for the Dealing with Difficult People Course

This course on dealing with difficult people is perfect for anyone who wants to improve their interpersonal skills and handle difficult people with confidence. This can include:

• Working Professionals
• Managers 
• Team Leaders
• Salespeople
• Customer Service Professionals

Reasons to Select Our Dealing with Difficult People Training

• Flexibility: Learn from any location or time at your own pace.
• Quality Assurance: We provide one of the best dealing with difficult people courses in the UK.
• Comprehensive Materials: Easy-to-understand material and high-quality resources.
• Expert Curriculum: Gain insights from the specialists who created the course.
• Evaluate your Skills: Multiple-choice tests based on modules will let you evaluate your progress.
• Immediate Results: Receive automatic feedback and results immediately.
• 24/7 Support: If you need help, contact us via live chat, phone, or email.
• Recognise your achievement: Receive a free PDF certificate after completing the course.

What do you need for the Dealing with Difficult People Course?

You do not need any special qualifications to take this course. As a result, it is accessible to people from various backgrounds and skill levels.

However, to improve your learning experience, we offer several recommendations for students:

• Proficiency in English: Clear communication is essential. A solid grasp of English will facilitate your engagement with course materials.
• Enthusiasm and Self-Motivation: Passion and drive are essential components for successful learning. So, bring your excitement and tackle the course material with a determined mentality for a fantastic experience.
• Basic Computer Knowledge: In today's digital age, basic computer skills are crucial. However, you do not need to be a tech specialist; a simple knowledge of computers and internet platforms will be enough.
• Age Requirement: While this course is accessible to students of all ages, a minimum age of 16 guarantees a proper learning environment for everyone engaged.

How We Assess

Automated multiple-choice quizzes will be offered at the end of each module. To go to the next module, you must have a minimum quiz score of 60%. You can apply for certification if you successfully complete all modules using this approach.

Certification Process

Open Learning Academy will provide you with a Certificate of Completion once you complete the MCQ exam for this course. It will serve as evidence of your professional advancement. Furthermore, the certificate comes in PDF format and is free to download. Moreover, a printed hardcopy version is also available on request. However, the printed copy requires a £13.99 shipping cost. 

Career Opportunities

• Management Consultant: £40,000 - £80,000 per year.
• Human Resources Manager: £35,000 - £60,000 per year.
• Business Analyst: £30,000 - £50,000 per year.
• Project Manager: £35,000 - £60,000 per year.
• Sales Manager: £30,000 - £50,000 per year.